Ticket Description Templates
Define templates for ClickUp task descriptions to ensure consistent ticket quality.
Overview
Ticket templates help maintain consistent task descriptions across your team. Jasper validates tasks against templates and provides feedback when requirements aren't met.
Creating Templates
Configure Ticket Templates
Create and manage your ticket templates in the dedicated settings page.
Open Ticket Templates- Navigate to Settings → Ticket Templates
- Click Create Template or import a preset (Feature, Bug, Task)
- Define required sections (e.g., "Acceptance Criteria", "Technical Notes")
- Set validation rules for fields (priority, assignee, due date)
- Choose enforcement level (educate, warn, block)
Template Sections
Each section can be configured as:
| Type | Description | Example |
|---|---|---|
| Text | Free-form description text | User story, problem description |
| Checklist | Numbered or bulleted list items | Acceptance criteria, test cases |
| Link | URLs to external resources | Design mockups, API docs |
| Attachment | Screenshots, files | Bug screenshots, spec documents |
Preset Templates
Jasper includes preset templates for common task types:
Feature Template
- User Story - As a [user], I want [feature] so that [benefit]
- Acceptance Criteria - Checklist of requirements
- Technical Notes - Implementation details
- Design Link - Link to Figma/mockups
Bug Template
- Description - What is the bug?
- Steps to Reproduce - Numbered steps
- Expected Behavior - What should happen
- Actual Behavior - What is happening
- Screenshot - Visual evidence
Enforcement Levels
| Level | Behavior |
|---|---|
| Educate | Show suggestions but don't block PRs |
| Warn | Add warning to review but allow merge |
| Block | Fail review if template requirements not met |
Next Steps
- Duplicate Detection - Find and clean up duplicate tasks